Crawford Software Works

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GDPR

How we handle your data and your rights under GDPR.

GDPR

Last updated: 06 March 2026

This page explains how Crawford Software Works handles personal data and your rights under the UK GDPR and the Data Protection Act 2018.

What data we collect

  • Contact details you submit (name, email, phone, company)
  • Project information you provide (requirements, messages, content)
  • Technical/security data (e.g., IP address, access attempts) to protect the service

Why we collect it (lawful basis)

  • Contract: to deliver requested work and support
  • Legitimate interests: to secure and improve our services
  • Consent: where you explicitly opt in (e.g., testimonials)
  • Legal obligation: where records must be kept for tax/accounting

Your rights

  • Access, rectification, erasure (where applicable)
  • Restriction/objection to processing
  • Data portability (where applicable)
  • Withdraw consent (where processing is based on consent)

Contact

If you have questions or want to make a data request, please contact us via the contact page.

How data requests are handled

If you make a data request, we will first confirm what information is needed so the request can be handled securely and accurately. This may include confirming your identity before sharing, correcting or deleting personal information.

Most data held by Crawford Software Works relates to enquiries, project delivery, support, invoices, security logs or legally required business records. We aim to keep data only for as long as it is needed for those purposes.